WF Education Group, is committed to supporting schools in these unprecedented and challenging times.
We have three clear aims:
- To protect the health and well-being of our employees, customers and suppliers.
- To provide the delivery of services to our customers.
- To support our customers to adapt to the changing circumstances.
To that end, we have taken carefully considered steps to ensure that schools can order from all of our brands for the foreseeable future and take contact-free delivery of essential materials.
To protect the health and well-being of our employees, customers and suppliers, we have enabled the vast majority of staff to work remotely, ensuring business continuity.
Maintaining our service
As of the 23rd March, we are running a remote customer service team and a skeleton warehouse staff to continue to fulfil orders for fundamental supplies.
Where applicable, these employees are following strict social distancing principles and implementing all government advice to prevent the spread of Covid-19.
All customer records and transactional documents are held electronically and can be accessed remotely.
Here to Help
We will ensure that schools receive the same professionalism, care and service level that they have come to expect from us.
We maintain the ability to answer remotely any queries you may have about supplies, orders and delivery – both by phone and email.
WF Education will continue to provide updates to customers and suppliers as the situation evolves.
If you have any questions please feel free to get in touch with us on 01743 812 200.